Privacy Policy
Last Updated: November 2026
The National Black Doulas Association® (NBDA®, “we,” “our,” or “us”) respects the privacy of individuals who visit our website, participate in our programs, register for training or events, apply for certification, become members, use our directory, or otherwise interact with NBDA.
This Privacy Policy explains the types of information we may collect, why we collect it, how it may be used, and the choices available to you.
Information We May Collect
Contact Information
• Name
• Email address
• Telephone number
• Mailing address when necessary
Registration and Program Information
• Training or event selections
• Program participation
• Attendance information
• Training records
• Membership information
• Certification and recertification information
• Mentorship information when applicable
Professional Information
• Professional background
• Training history
• Certifications
• Business information
• Directory profile information
• Service area
• Professional biography or other information voluntarily provided
Payment Information
NBDA may collect transaction-related information necessary to confirm payment. Payment-card and financing information may be processed by third-party payment providers rather than stored directly by NBDA.
Website and Technology Information
• Browser type
• Device information
• IP address
• Website activity
• Referring pages
• Cookies or similar technologies
Information You Submit Voluntarily
• Forms
• Email
• Support requests
• Grievances
• Applications
• Surveys
• Uploaded documentation
• Other approved contact channels
How We Use Information
• Process registrations
• Manage training enrollment
• Provide program information
• Process and verify payments
• Communicate with participants
• Manage membership
• Maintain directory profiles
• Review certification or recertification applications
• Verify training or professional requirements
• Provide customer support
• Manage events
• Respond to grievances or professional-conduct concerns
• Maintain organizational records
• Improve programs and website functionality
• Send relevant organizational communications
• Protect the security and integrity of our systems
• Meet applicable legal or contractual obligations
Platforms and Service Providers
NBDA uses third-party technology providers to operate different parts of its programs and services.
These may include platforms used for website hosting, forms, registration, client and participant management, payments, email, file storage, virtual meetings, community participation, accounting, and scheduling.
For the 2027 operating structure, NBDA may use services such as Squarespace, HoneyBook, Stripe, Google Workspace, Discord, Zoom, and other approved providers.
These companies may process information according to their own privacy policies and service terms. NBDA does not control the independent privacy practices of third-party providers.
Information Sharing
NBDA does not sell personal information to advertisers.
We may share information when reasonably necessary with:
• Authorized NBDA staff
• Trainers or program personnel who need limited information to deliver a program
• Service providers supporting NBDA operations
• Payment processors
• Professional advisers
• Governmental or legal authorities when required
• Other parties when you authorize the disclosure
NBDA attempts to limit internal access to information based on operational need. For example, trainers should not receive participant financial records simply because they are teaching a cohort.
Certification and Verification Information
Certification processes may require information from applicants, mentors, clients, or other individuals providing verification.
NBDA may use this information to evaluate whether applicable requirements have been completed. Information submitted by third parties for verification should be handled as restricted certification information and should not be unnecessarily disclosed to the applicant or unrelated staff.
Grievance Information
Information submitted through the grievance process may be reviewed by authorized individuals involved in evaluating the concern.
Because a fair review may require information to be shared with the individual involved or another appropriate party, NBDA cannot guarantee complete confidentiality of grievance submissions.
Directory Information
Information intentionally submitted for publication in an NBDA public directory may be displayed publicly. Users should not submit private information for public display unless they are comfortable having that information available to directory visitors.
Cookies and Website Analytics
Our website or technology providers may use cookies or similar technologies to support website functionality, security, user preferences, performance measurement, and analytics. Your browser may allow you to limit or disable certain cookies. Some website functions may not operate properly when cookies are disabled.
Email Communications
NBDA may send communications related to registrations, programs, events, membership, certification, support, or other organizational activities.
Where legally required or operationally appropriate, users may unsubscribe from promotional communications. Operational messages connected to an active registration, payment, certification process, membership, or service may still be sent when necessary.
Children and Minors
Standard individual NBDA public training registration is intended for adults age 18 or older.
Individuals under age 18 may participate only through an approved program specifically structured for minors, such as an authorized high-school cohort, with the required organizational and parent/guardian documentation.
NBDA does not intentionally invite minors to independently submit public training registrations designed for adults.
Data Security
NBDA uses reasonable administrative and technical practices designed to protect organizational records and personal information.
However, no internet transmission, electronic platform, or storage system can be guaranteed to be completely secure.
Users should avoid sending highly sensitive information through ordinary email unless specifically instructed to do so through an approved secure process.
Data Retention
NBDA may retain information for as long as reasonably necessary to deliver services, maintain training or certification records, meet financial or contractual responsibilities, maintain organizational records, resolve disputes, and meet applicable legal requirements.
Records may be archived when they are no longer needed for active operations.
Accessing or Correcting Your Information
If you believe information NBDA maintains about you is inaccurate or requires updating, contact hello@blackdoulas.org.
Some historical, financial, certification, legal, or organizational records may need to be retained even when other profile information is changed.
External Links
The NBDA website may contain links to other websites or third-party services.
NBDA is not responsible for the privacy practices, security, or content of independently operated websites. Users should review the policies of those services before providing personal information.
Changes to This Privacy Policy
NBDA may update this Privacy Policy as our programs, systems, or legal obligations change.
The current version will be posted on this website with the applicable update date.
Contact Us
Questions about this Privacy Policy may be sent to hello@blackdoulas.org.
